Privacy Policy

Privacy Policy

This Privacy Policy was last updated on May 7, 2026.

CampsiteSavers.com respects your privacy and is committed to protecting the information you provide when using our website and reservation assistance services.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, reservation preferences, campground details, travel dates, guest information, vehicle or RV details, pet information, Recreation.gov account credentials, and other information needed to assist with your reservation request.

We may also collect payment and order information through our website payment provider. Payment processing is handled by third-party payment processors, and we do not directly process or store full payment card information through regular website forms.

How We Use Your Information

We use your information to:
- Provide reservation assistance services
- Search for and attempt to book campsite reservations on your behalf
- Communicate with you about your order or reservation request
- Process purchases and maintain order records
- Respond to customer service requests
- Improve our website and services
- Comply with legal, security, and fraud-prevention obligations

Recreation.gov Account Access

If you provide Recreation.gov or other reservation platform account credentials, we use that access only to assist with the reservation request you submitted. You are responsible for ensuring that your account information, saved payment method, contact details, and reservation preferences are accurate and up to date.

You should change your password after the requested booking service is complete.

How We Share Information

We may share information only as needed to provide our services, including with campground reservation platforms, payment processors, website hosting providers, customer support tools, and other service providers that help us operate our business.

We do not sell your personal information.

Third-Party Websites and Services

Our website or services may involve third-party platforms such as Recreation.gov, campgrounds, parks, payment processors, or other reservation providers. These third parties have their own privacy policies and terms. We are not responsible for their privacy practices, security, or handling of your information.

Data Security

We take reasonable steps to protect the personal information we collect. However, no website, online service, email, form, or electronic transmission is completely secure. You understand that sharing account credentials carries security and privacy risks.

Data Retention

We retain personal information only as long as needed to provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to any legal or business recordkeeping requirements.

Cookies and Website Tracking

Our website may use cookies and similar technologies to help operate the site, improve user experience, analyze traffic, and support website functionality. You may adjust your browser settings to refuse or limit cookies.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

CustomerService@campsitesavers.com